Terms of Service
These Terms of Service ("Terms") govern your access to and use of the musicbiog service at musicbiog.com (the "Service"), operated by Colson Technologies Ltd ("we", "us"). By creating an account or using the Service, you agree to these Terms.
Eligibility
You must be at least 18 years old to use the Service. By using the Service you confirm that you meet this requirement and that any information you provide is accurate.
Your account
You are responsible for maintaining the confidentiality of your sign-in credentials with your chosen identity provider and for all activity under your account. Notify us promptly if you suspect unauthorised access.
Acceptable use
You agree not to:
- Use the Service for unlawful purposes.
- Attempt to access data belonging to other users.
- Probe, scan, or test the vulnerability of the Service except as expressly authorised.
- Upload content that infringes third-party rights, contains malware, or violates applicable law.
- Interfere with or disrupt the Service, including by automated abuse, excessive load, or denial-of-service techniques.
- Resell, sublicense, or commercially exploit the Service without our written consent.
Your content
You retain ownership of the album, artist, concert, photo, and note data you add to your library. You grant us a limited licence to store, process, and display this content solely for the purpose of providing the Service to you.
Share cards and your uploaded images
What share cards are. The Service lets you create "share cards": images we generate that summarise your activity (for example, a concert you attended, a venue, or an artist in your collection). A share card may include photographs you have uploaded to your account. You create and share a card only when you choose to. Share cards are published through a unique share link and may be viewed by anyone who has that link.
The licence you grant us. In addition to the licence granted in the "Your content" section above, when you choose to share a card that includes an image you uploaded, you grant us (Colson Technologies Ltd) a non-exclusive, worldwide, royalty-free licence to reproduce, store, cache, transmit, modify, crop, resize, overlay text on, and publicly display that image solely for the purpose of generating, hosting, displaying, and delivering the share card you have chosen to share. This licence exists only to provide the share-card feature you choose to use, and continues only for as long as reasonably necessary to generate, host, and display the share card and any associated technical copies, backups, or caches.
Scope and limits. This licence is limited to share cards you initiate. It is not a general marketing licence. We will not use your uploaded photographs in our own advertising, promotional material, or any other context outside a share card you have chosen to create and share. If you delete an image or the underlying record, we will stop using that image when generating new share cards. Copies already distributed or cached by third-party platforms, including social media platforms and search engines, may persist outside our control.
Your warranty. You confirm that, for each image you upload, you own it or have all rights and permissions necessary to upload it and to grant the licence above. You are responsible for ensuring your images do not infringe anyone else's rights. You must not upload images you do not have the right to use (for example, photographs taken from the internet or from another person without permission). This requirement is consistent with, and additional to, the Acceptable use section.
What this does not cover. This section applies only to images you upload (your personal photographs, such as concert photos). It does not govern other imagery in the Service, which is provided under separate licences or permissions. Album cover art and artist images are not used on public share cards. Venue photographs may appear on a share card under their own third-party licence (for example, Creative Commons), with the required attribution shown on the card; they are not covered by the licence you grant in this section, because you do not upload them.
Public visibility. Because a share card may be viewed by anyone who has its share link, do not include, or upload images containing, anything you are not willing to make public.
Your responsibility for third-party claims. If a third party brings a claim against us because an image you uploaded and shared breached your warranty above (for example, a claim that the image infringes their rights or privacy), you agree to reimburse the reasonable, direct costs and damages we incur as a result, provided that we notify you of the claim promptly, allow you a reasonable opportunity to respond, and do not settle it without your consent (such consent not to be unreasonably withheld). This does not require you to pay more than the loss directly caused by your breach, and does not affect your statutory rights as a consumer.
Our intellectual property
The musicbiog software, source code, design, layout, graphics, user interface and text, together with the selection, arrangement, structure and compilation of the data presented through the Service, and the musicbiog name, logo and branding (collectively, the "Materials"), are owned by Colson Technologies Ltd or used by us under licence, and are protected by copyright, database right, trade mark and other intellectual property rights. This does not affect your ownership of the content you add, which is dealt with in the "Your content" section above, or the position on third-party data, which is dealt with in the "Third-party metadata" section below.
Subject to your compliance with these Terms, we grant you a limited, personal, non-transferable and revocable licence to access and use the Materials for your permitted use of the Service. All rights not expressly granted are reserved by us and our licensors. In particular, except as permitted by these Terms or by applicable law, you must not:
- Extract, scrape, harvest, or carry out any systematic or repeated retrieval of the Materials or of the data made available through the Service, whether by automated means or otherwise, including to create any collection, database or compilation.
- Use the Materials or that data to develop, train, populate or operate any product or service that competes with, or is substantially derived from, the Service.
- Reverse-engineer, decompile or disassemble any part of the software, except to the extent this restriction cannot lawfully be excluded.
- Remove, obscure or alter any copyright, trade mark or other proprietary notice.
Third-party metadata
The Service enriches your library using public music and venue databases. We do not own this metadata; it is provided by third parties under their own terms and may change or become unavailable. Credits and licences for these sources are listed on our Legal page.
Accuracy of third-party data
Much of the catalogue, artist and venue information shown in the Service — including release dates, formats, genres, track listings, artist details, cover art and venue locations — is drawn from third-party databases and is provided to you as-is. We do not verify this data for accuracy and cannot guarantee that it is complete, current or correct. Where our matching and enrichment cannot determine a value with confidence, we may leave it out rather than guess, but this does not mean that the values we do show have been independently verified. If you notice an error you are welcome to contact us, but correcting third-party data may not always be possible or within our control.
Maps
The Service includes Google Maps features and content. Your use of Google Maps features and content is subject to the then-current Google Maps/Google Earth Additional Terms of Service and the Google Privacy Policy.
Subscriptions and payment
- Free trial. New accounts receive a complimentary trial period; the duration is shown at sign-up. At the end of the trial, continued access to the Service requires an active paid subscription. During the trial period, certain usage quotas (such as image storage) are lower than for an active paid subscription; current limits are shown on our Pricing page.
- Billing. Subscriptions are billed in advance on a recurring basis (monthly or annually, as you select). The price, the currency and any applicable tax are shown at checkout before you confirm.
- Payment provider. Subscription payments are handled by Stripe, which acts as merchant of record for your subscription (see Geographic scope and seller). You provide payment details directly to Stripe, who store and process them under their own terms and privacy policy (stripe.com/privacy). We do not receive or store full payment card details.
- Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current price for the selected plan, unless cancelled beforehand. You can cancel at any time from within the application; cancellation takes effect at the end of the current paid period.
- Price changes. We may change subscription prices. Where we do, we will give you at least 30 days' notice before the new price applies to your subscription. If you do not accept the new price, you can cancel before it takes effect.
- Failed payments. If a renewal payment fails, your subscription will be marked as suspended. We will attempt to collect payment for a grace period (shown in the application) during which access continues; if payment is not successfully collected within that period, access to your library content will be blocked. Your data will be retained and access restored once payment is brought up to date.
- Cancellation. You can cancel your subscription at any time. After cancellation you will retain access for the remainder of the period you have already paid for. You will not be charged again unless you re-subscribe.
Cancellation and cooling-off rights
Your subscription is sold by a Stripe entity acting as merchant of record, and your cancellation and cooling-off rights are those provided under the consumer-protection law of your country. For consumers in the United Kingdom this includes the 14-day cancellation right under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Digital services supplied immediately at your request are exempt from cancellation once performance has begun with your express consent and acknowledgement that you lose this right; by starting your trial or subscription you consent to immediate access and acknowledge this. Nothing in these Terms limits any cancellation or cooling-off right you have under the law that applies to you.
Refunds
Outside the cooling-off right above, paid subscription fees are non-refundable except where required by law or where we have failed to provide the Service in accordance with these Terms. Pro-rata refunds for partial billing periods are not provided on cancellation.
What happens to your data on lapse or cancellation
If your subscription lapses (whether by cancellation, non-payment, or expiry), your library content will be retained on our servers but access will be blocked until you resume an active subscription. We may delete library content after an extended period of inactivity following lapse, in which case we will give you reasonable notice by email beforehand.
Geographic scope and seller
The Service is available to consumers in the United Kingdom and in the other countries and territories we support from time to time. Subscriptions are sold by a Stripe entity acting as merchant of record, and are billed in the currency shown at checkout. As merchant of record, that entity is responsible for charging you, for calculating, collecting and remitting any VAT or other tax that applies, and for compliance with the consumer-protection rules of your country. The price and any applicable tax are shown at checkout before you confirm. We make no representation that the Service is appropriate for use in every jurisdiction, and you are responsible for compliance with any local laws that apply to you. Where we cannot support your country or region, you will not be able to complete checkout for a paid subscription.
Service availability
We aim to keep the Service available but do not guarantee uninterrupted operation. We may modify, suspend, or discontinue features, or perform maintenance, with or without notice.
Security and notification
We use commercially reasonable technical and organisational measures to protect your data, as described in our Privacy Policy. No system is completely secure. If we become aware of a personal data breach affecting your account — whether arising from our own systems or from one of our data processors — we will notify you without undue delay and within the timeframes required by UK GDPR.
Nothing in these Terms limits our obligations or your rights under the UK General Data Protection Regulation or the Data Protection Act 2018.
Disclaimer
The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free, secure, or that metadata supplied by third parties will be accurate.
Limitation of liability
To the maximum extent permitted by law, Colson Technologies Ltd will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or in connection with your use of the Service. Our total aggregate liability arising out of or in connection with these Terms is limited to the greater of (a) the amount you paid to us in the 12 months preceding the claim, or (b) one hundred pounds (£100). Nothing in these Terms excludes liability that cannot be excluded under English law.
Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms or use the Service in a way that risks harm to us or others. On termination, sections of these Terms that by their nature should survive (including limitation of liability and governing law) will continue to apply.
Service discontinuation
We may discontinue the Service at our discretion. If we do, we will:
- Give existing subscribers at least 60 days' notice by email and via a notice on our website.
- Refund any prepaid subscription fees pro-rata for the unused portion of the subscription period.
- Provide reasonable opportunity during the notice period for you to export your data.
This does not affect any rights you have under UK consumer law.
Privacy
Our handling of personal data is described in our Privacy Policy, which forms part of these Terms.
Changes
We may update these Terms from time to time. The "Last updated" date at the top of this page indicates when they were last revised. Continued use of the Service after a change means you accept the revised Terms.
Governing law
These Terms are governed by the laws of England and Wales. The courts of England and Wales will have exclusive jurisdiction over any dispute arising out of or in connection with these Terms or the Service.
Contact
Questions about these Terms: [email protected].